To Make a return your return must first meet these three rules.
1. The item(s) is new and unopened.
2. Delivery to you was made less than 32 days ago.
3. You have a copy of your receipt.
Additional Return Policies
1. We do not refund shipping charges.
2. There is a minimum 20% restocking charge on returns.
Pack Your Item(s) and ship them to: via UPS or Fed-Ex
Wildwood Log Home Supply
1392 Wears Valley Road
Pigeon Forge, TN. 37863
Include a copy of your receipt and write refund on it.