Shipping: We ship all products as quickly as possible but in the event a product is not in stock and not available quickly from us or the manufacturer, we will attempt to contact you at the email address you gave us when you placed the order.
Returns: We will accept a product for return. The item must be unopened and in 100% resaleable condition. It also must be made within 30 days. You must send with it a copy of your reciept. We do charge a 20% restocking fee and we do not refund shipping.
Damaged Products: To receive any credit for a shipment that was damaged in transit you must email us within 24hours of receiveing the package or the shipping company will deny the claim and we will not be able to resend the item.
Contact us: email@example.com
Wildwood Log Home Supply
P.O. Box 1365
Pigeon Forge, TN. 37868